Dreamtime Creations Shipping Policy

All express air orders (1 day, 2 day, 3 day, UPS, USPS Express, etc) and priority handling orders (for those who pay the rush handling fee) must be received by 1:00pm central standard time in order to be processed on the same business day. If your order is urgent and is placed after 1:00pm central standard time, please contact us at 417-678-5748 to confirm that it is possible for the order to ship the same day. We will do our best to accomodate you.

USPS Priority Mail and UPS Ground orders are shipped in the order they are received, usually within 2 business days. First class mail orders are shipped in the order they are received, usually within 2-3 business days.

USPS First Class, USPS Priority and USPS Global Priority shipping methods are not trackable. Therefore, if they are lost or damaged and insurance has not been purchased, we are unable to replace the order. For this reason, we recommend either purchasing insurance or using a different shipping method if you are not willing to take the risk.

We take the greatest care in packaging our items. However, if you would like to request that your items ship in a box rather than in our normal packaging, an additional charge will be applied. For express shipments (1 day, 2 day, 3 day, UPS, USPS Express, etc) the additional charge is $10.00 because of the cost that UPS and the USPS charge for boxes vs envelopes. Heavy orders and wholesale orders must pay the actual cost of shipping. If you have any questions, please contact us.

USPS international orders are not our responsibility once they leave the USA.  Sometimes customs can take a day or two and sometimes they take several weeks.  If your package has left here, but not arrived at it's final destination, please contact your local customs office as we have no way of tracking or doing anything about it once it leaves the United States.  If you do not purchase insurance, there is nothing we can do about your package if it does not arrive on time or not at all.

 

Shipping Services and Time

Service Usual Delivery Time Trackable
UPS Next Day Air (USA) 1 Business Day Yes
UPS 2nd Day Air (USA) 2 Business Days Yes
UPS 3 Day Select (USA) 3 Business Days Yes
UPS Ground (USA) 1-5 Business Days Yes
USPS First-Class Mail (USA) 1-6 Business Days No
USPS Express Mail (USA) 1-2 Business Days Yes
USPS First-Class Mail International 4-10 Business Days No
USPS Priority Mail International 4-10 Business Days Yes
USPS Express Mail International 3-7 Business Days Yes
International Air (All Countries Including Canada) Varies By Country Yes
Business days are counted from the day shipped to the next business day as one day and so on. This does not include Saturdays, Sundays or holidays. AIR PACKAGES (SUCH AS UPS RED, BLUE & 3-DAY OR EXPRESS MAIL) AND RUSH ORDERS placeD on Saturdays, Sundays, holidays or after 1:00 CST will ship on the next business day. If you have a rush or overnight order after 1:00 please check with us to see if we can get it out, MOST of the time we can up until 3:00. All other orders are done in the order they are received usually within 2 business days. Delivery times listed above can vary based on exact location - some remote areas can take an extra day.

Calculate Delivery Time

Please enter your shipping information below and you will see the number of days it will take to receive your package from Dreamtime Creations if your order is shipped today.

City:   State:   Zip Code: