Shipping Policy

Dreamtime Creations Shipping Policy

All express air orders (1 day, 2-day, 3-day, UPS, USPS Priority Express, etc) and priority handling orders (for those who pay the rush handling fee) must be received by 1:00 PM CT in order to be processed on the same business day, Monday through Friday, excluding holidays.  If your order is urgent and is placed after 1:00 PM CT, please contact us at 417-678-5748 to confirm that it is possible for the order to ship the same day. We will do our best to accommodate you.

USPS Priority Mail, First Class Mail, and UPS Ground orders are shipped in the order they are received, usually within 1-2 business days. Our shipping department is open Monday through Friday, except on national holidays.

We take the greatest care in packaging your items. However, if you would like to request that your items ship in a box rather than in our normal packaging, an additional charge will be applied. For express shipments (1 day, 2-day, 3-day, UPS, USPS Express, etc) the additional charge is $10.00 because of the cost that UPS and the USPS charge for boxes vs envelopes. Heavy orders and wholesale orders must pay the actual cost of shipping. If you have any questions, please contact us.

USPS international orders are out of our control and therefore not our responsibility once they leave the USA. Sometimes customs can take a day or two and sometimes they take several weeks. If your package has left here but has not arrived at its final destination, please contact your local customs office as we have no way of tracking the shipment once it leaves the United States. If you do not purchase insurance, we are unable to reimburse you if the shipment does not arrive. Time processed in customs and any duty related fees and taxes are beyond our control.  We cannot file an insurance claim on an international package until 30 days have passed with no activity on the tracking.


Shipping Services & Time - Domestic

Service Usual Delivery Time Trackable
UPS Ground 1-5 Business Days Yes
UPS 3 Day Select 3 Business Days Yes
UPS 2nd Day Air 2 Business Days Yes
UPS Next Day Air 1 Business Day Yes
USPS First-Class Mail (* $2.99 Shipping) 3-9 Business Days Yes
USPS Priority Mail 3-5 Business Days Yes
USPS Priority Mail Express 1-2 Business Days Yes

Business days are counted from the day shipped to the next business day as one day and so on. This does not include Saturdays, Sundays or holidays. AIR PACKAGES (SUCH AS UPS RED, BLUE & 3-DAY OR EXPRESS MAIL) AND RUSH ORDERS placed on Saturdays, Sundays, holidays or after 1:00 PM CT will ship on the next business day. If you have a rush or overnight order after 1:00 please check with us to see if we can get it out, MOST of the time we can up until 3:00 PM CT. All other orders are done in the order they are received usually within 2 business days. Delivery times listed above can vary based on exact location - some remote areas can take an extra day.

* Some items may require an alternate method of shipping at additional cost due to size and weight limits of USPS carrier. Orders over $75 receive free shipping.

Shipping Services & Time - International

Service Usual Delivery Time Trackable
USPS First-Class Mail International 4-10 Business Days No
USPS Priority Mail International 4-10 Business Days Yes
USPS Priority Mail Express International 3-7 Business Days Yes
International Air Varies By Country Yes

Shipping Services & Time - Canada

Service Usual Delivery Time Trackable
USPS First-Class Mail International (* $4.99 Shipping) 8-15 Business Days No
USPS Priority Mail International 6-10 Business Days Yes
USPS Priority Mail Express International 3-5 Business Days Yes
UPS Saver 2 Business Days Yes
UPS Worldwide Expedited 3-5 Business Days Yes

* Some items may require an alternate method of shipping at additional cost due to size and weight limits of USPS carrier.

Shipping Services & Time - Australia

Service Usual Delivery Time Trackable
USPS First-Class Mail International 8-15 Business Days No
USPS Priority Mail International 7-10 Business Days Yes
USPS Priority Mail Express International 5-7 Business Days Yes
UPS Saver 4-5 Business Days Yes
UPS Worldwide Expedited 6-8 Business Days Yes

Shipping Services & Time - Great Britain

Service Usual Delivery Time Trackable
USPS First-Class Mail International 8-15 Business Days No
USPS Priority Mail International 7-10 Business Days Yes
USPS Priority Mail Express International 4-6 Business Days Yes
UPS Saver 2-3 Business Days Yes
UPS Worldwide Expedited 4-6 Business Days Yes

Calculate Delivery Time

Please enter your shipping information below and you will see the number of days it will take to receive your package from Dreamtime Creations if your order is shipped today.